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Conflict of Interest or Not? Blogging for $$$

in Random Bytes

Craig Hamilton, Tucows staffer and one of the better internet retailers I've worked with, has been begging me for a plug. You see, his team launched BlogID and Domain Direct News this week (and did a quite excellent job from what I've seen). Now normally, I'm quite happy to shill for Tucows various initiatives. But Craig is really the first Tucows employee to *ask* for a plug. Not sure if I want to give him one or not.

What's the proper ettiquette here?

See this post as it first appeared on Blogware.

9 comments

Comments are closed - these are kept exactly as they were left.

  1. (name not saved), November 17, 2004

    Hmmm, one of the biggest reasons some blogs are successful is due to the fact that they are "dynamic, interactive, and sincere". You were honest, it wasn't shameless, plug away.....
    Disclaimer: The commenter who is the BDM for the service directly benefits with the number of units sold of the service. This should be considered a shameless Plug in and of itself :)
  2. (name not saved), November 17, 2004

    Wait a second here. The plug would be fine but isn't Domain Direct and now BlogID direct competition to all of TuCows resellers in these spaces??
    I didn't realize TuCows was up to this kind of funny business but maybe I'm not getting whats going on here. Please enlighten me.

  3. (name not saved), November 17, 2004

    Craig runs a business on the fuzzy line right smack dab in between Tucows Wholesale and our resellers.
    Before Tucows was a wholesaler, we were a content/ISP play that dabbbled in a few peripheral businesses, like domain names. It was our experience with Domain Direct that led us right up to the door of OpenSRS in 1999. When Tucows was spun out of the ISP, Domain Direct tagged along and has been operating as a separate group within Tucows ever since. Craig runs his own marketing and development (a total of five people) and has slowly been adding new products to his line up as the tastes of his customers evolve. As a Trellix reseller, Domain Direct was already offering weblogs and I made it a point to convince Craig to switch to our tool starting 18 months ago. He finally relented resulting in the launch of their BlogID package (its not a separate brand, just a new offering) yesterday.
    So yes, it is Tucows competing, but there is nothing new here. Craig uses all of the same resources, interfaces and so on that third party resellers use, so its definitely a fair play. Anyone that participated in the beta, for instance, has a huge lead over Craig.
    Tucows continues to be in a sticky spot with this business. Domain Direct is running on momentum it gained 7 years ago - it does a fair bit of business selling domain names - but its not big enough to sell off or spin out.
    As a result, we operate it semi-arm's length and try our best to do it fairly and in a manner that doesn't run you up against Tucows in any meaningful way. Hopefully, the playing field is a level as it can be in this type of a situation...
    Does this help? Happy to elaborate further if I can...

  4. (name not saved), November 19, 2004

    Ugh. Picking at scabs now. After reading the last two comments. I remembered how much I like Craig and how much I hate Ddirect. As Colin fondly named it during its inception "the ISP/webhosting killer" I had almost forgotten that DDirect's physical location is smack dab in the middle of the TUCOWS office. I know you would like to convince me and all resellers for that matter, this is a level playing field but....I'm not convinced. I think any srs reseller that had a desk and a phone in the center of the tucows office would have a distinct advantage over others. As a matter of fact I often think I have an advantage just because, I, as a reseller, operate in the same city. I think you could make an argument that DD is a separate entity but every time I go to tucows.com and see a DD add It makes me think....NOT! As I often say to my children "it's wrong to be naughty, but it's far worse to lie to me, if you do that you loose my trust. Call a spade a spade Ross, lets be honest, get over it, and move on.

  5. (name not saved), November 19, 2004

    Hmm...well, let's just say that your version of history and mine differs greatly (Colin's comments weren't made during DD"s inception...he was talking about something that we never released and a market opportunity that has never developed) and furthermore, the insinuation that I'm lying to you is...well, quite insulting.
    And the benefits that you speak of? Where are they? We didn't hold back Blogware for DD's benefit, in fact, they are launching almost a full year after we made it available to other resellers. Email? Same thing. What else...actually, you know what...I don't think I need to justify this to you.
    Speaking of honesty, you might want to pass on your status as a former employee...sheesh.

  6. (name not saved), November 19, 2004

    Ross: I did not bring this up and was reluctant to comment on it as it is a stupid topic that gets me nothing but upset. I am not calling YOU a liar Ross. I apologze if you took it that way. I am aware of the company response and argument re DD, (Yes, I use to work there) you are an agent of the company and your response is a TUCOWS response to the comments made here, even if you believe them with all the fiber of your being. Furthermore I fail to see how my employment at TUCOWS or idirect for that matter has any impact on the issue here. I worked their over 3 years ago and am nothing more than a reseller now and have been nothing more than that for the last 3 years. I am a TUCOWS reseller, a customer. The issue here condenses to the following statements on the site and how DD plays into that. Its TUCOWS job to convince the channel that these statements are true.
    "At Tucows, our commitment is to you. And to you only. We never market to your end customers. That's your job, and where you excel. We just make it easier."
    and
    "Channel loyalty: Because Tucows was once an ISP itself, our company prides itself on understanding the needs -- and championing the rights -- of our channel partners. We do not compete with them: we work behind the scenes, allowing them to build their brands and position themselves as sole providers to their customers. Eighty-four percent of the companies who began doing business with us in 2000, still do business with us today."
    Their is so much stuff on The TUCOWS site that says otherwise its hard to believe. Nice pics of Craig and Josh here? What are they working on? Could you (not you but tucows) not have found any other clipart? I know this is just a picture and in the grand scheme of things but...why intentionally create more doubt? I need to focus on the relaunch my own blogware product and I now can claim to have spent another hour on this subject, to no end. I am still not convinced and it still upsets me. PS. I don't care that DD competes with the resellers and is owned by tucows, their is lots of business to go around. It just annoys me that the company flogs this (imho) BS to the reseller community. If it is the case that DD gets no benefit from tucows and is "just another reseller" you (tucows) could do a better job of showing me (the reseller)that that is truly the case.
  7. (name not saved), November 19, 2004

    And
    About Domain Direct -------------------------------------------------------------------------------- Domain Direct, a division of Tucows, Inc. was formed in 1997. Our mission is quite simple: to create a lasting relationship with our clients, while providing innovative ways and means for them to establish a unique Internet presence. Our company has been registering top-level domain names, ever since this service has been available to the public. We have registered hundreds of thousands of domain names for individuals and small businesses all over the world, and are now expanding our offerings to provide a complete one-stop Web shop for our clients. That's why we now offer web hosting. In keeping with our "easy-to-use" motto, we've introduced Website Builder -- a revolutionary new tool for creating websites that is both quick and easy to use. Now anyone can create a website by simply pointing and clicking their mouse (no HTML experience needed). For more experienced users, they have the flexibility of uploading their site. Web hosting, domain name registration, personalized email addresses and domain forwarding are Domain Direct's core business. We provide these services for over 100,000 customers. Additionally, through strategic partnerships we are able to offer site building tools, online calendars, photo sharing and much more. All these services are easily accessible through Domain Direct's amazing Domain Control Panel!
    and the whois
    domaindirect.com (Commercial) The domain that you requested, domaindirect.com, has already been registered by the organization below. Please click here to see other options for this name. Registrant: Tucows ( Deleware ) Inc. Address: 96 Mowat Avenue Toronto, Ontario M6K3M1 CA First Registered: October 16, 1997 Last Updated: September 17, 2004 Administrative Contact: Administrator, DNS dnsadmin@tucows.com 96 Mowat Avenue Toronto, Ontario M6K3M1 CA 1- 416-535-0123 Technical Contact: Administrator, DNS dnsadmin@tucows.com 96 Mowat Avenue Toronto, Ontario M6K3M1 CA 1- 416-535-0123 Name Servers: DNS1.TUCOWS.COM 216.40.37.11 DNS2.TUCOWS.COM 216.40.37.12 DNS3.TUCOWS.COM 204.50.180.59 Information Source: OpenSRS
  8. (name not saved), November 19, 2004

    I think you need to grow up a bit and find some better things to do with your time than get consumed with the pretty innocuous actions of a former employer and mischaracterizing the comments of someone whom I thought was your friend on their personal weblog.
    If I was disappointed before, I'm doubly so now.
    Twist it however you want, I think Tucows actions and your experiences bear out my initial statements.
    "So yes, it is Tucows competing, but there is nothing new here. Craig uses all of the same resources, interfaces and so on that third party resellers use, so its definitely a fair play"

  9. (name not saved), November 20, 2004

    I am not consumed by this issue. I was just trying to make a point and throw in my 2 cents 22 cents worth. I did not intend for the discussion to get personal, which apparently it has. In hind sight I would not have participated in this dialogue. I also think you did not need to portray me as an immature, bitter, vendictive, consumed, X employee who hates all things TUCOWS It's funny how a simple click of a mouse can ruin your day. Should have used the phone I guess.
    " one of the biggest reasons some blogs are successful is due to the fact that they are "dynamic, interactive, and sincere".